Frequently Asked Questions
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Q: How should I buy this house?
A: We are a company integrating production and sales, supporting cross-border T/T and Alibaba International Station payment.
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Q: Does it support customization?
A: You can customize the appearance, doors and windows, water and electricity lines, interior layout, overall size, etc.
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Q: How do I install it?
A: We provide professional installation videos and installation instructions. Customers only need to follow the instructions to complete the installation after receiving the house.
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Q: Does the house leak?
A: Before the house leaves the factory, conduct relevant waterproofing tests to ensure that it does not leak before arranging delivery.
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Q: What is the useful life of the house?
A: The entire house adopts a hot-dip galvanized frame, baking paint process + anti-corrosion coating, anti-corrosion and anti-rust, wall panel insulation, and a service life of 25 years.
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Q: What kind of interior layout can I do?
A: You can tell me your demand, and we have specialized technical staff who will adjust the layout to meet your demand while complying with the reasonable frame structure.
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Q: My local climate is relatively poor. Can I use this kind of house?
A: Our house has wind resistance of level 12 and earthquake resistance of level 8. It has special test reports and certificates in terms of resistance to cold, high temperature, wind, snow and earthquake.
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Q: How long does it take to produce a house?
A: Our house production time is 25 days, because we are a complete production line, so whether you buy one set or ten sets, the production time is 25 days.
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Q: Where is your factory located? Do you have a factory here?
A: Our factory is located in Fucheng County, Hengshui, Hebei Province, China. You are welcome to visit the factory. If it is not convenient for you to come, we support online factory inspections and can also provide factory VR.
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Q: What should I do if there are quality problems after I receive the house?
A: We have dedicated quality inspection personnel to ensure that every step of production meets quality requirements. The products will be shipped only after the entire house has passed the inspection. We will also provide a one-year warranty and have a professional after-sales service team.
